How do I contact you? Email us at email@example.com or call at us 800-516-7450.
When will my order ship? Orders placed by 2PM Mountain time will normally ship the same day. All orders (unless it is a pre-order) will ship within one business day.
How will I know when my order is shipped? Once your order is shipped you will receive an email with the tracking number.
How long will it take for my order to arrive? All orders are shipped either USPS 1st Class (which will take two to four business days) or USPS Priority (which will take one to three business days). The time of arrival can be confirmed by viewing the tracking number from the shipment email that is sent after the order is shipped.
How do you ship? All orders are shipped USPS.
Do you ship internationally? No. We currently only ship to the US, US territories, and APO/FPO's.
My order was damaged in transit. What do I do? Give us a shout using the email or phone number above.
Anything else? Email us at shad@janustobak or call us at 800-516-7450.